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Customer Reviews.

service

5

The work carried out was completed the same day and very professional.

11 May 2018

sales

5

From specification of the specific model to collecting the car there were no problems. Everything went well and to timescale.

10 May 2018

sales

5

So thrilled to see my new car in its own showroom.

09 May 2018

service

5

Excellent staff. Very knowledgeable. Completed on time

04 May 2018

service

5

Good communication at all times

04 May 2018

service

5

Very professional

04 May 2018

service

5

Video, easy to deal with

04 May 2018

sales

5

couldn’t do enough for us. tried all options to get us the car we wanted, tried to make it work to our budget. The best hot chocolate is here :) Loved that my car was waiting in a special area and lcd screen was a nice touch. Great customer service!

29 April 2018

service

5

Everyone is so nice and helpful.

28 April 2018

service

3

Had to pay £10 for courtesy car insurance, but didn’t realise that this was per day. You couldn’t get a part for my car the same day so had to pay insurance for 2 days. Still waiting on a strut top mount which you cant source and haven’t contacted me

27 April 2018

service

5

Everything was as expected at service/ MOT- no hidden costs. All staff that I met were polite, friendly and professional.

26 April 2018

service

5

As in point 1 and also the video sent to the customer is a great idea. Everything well explained.

25 April 2018

sales

5

Ashley was very good & easy to deal with. Geoff was very thorough in taking us through controls on collection

24 April 2018

service

5

Great communication, excellent service.

22 April 2018

service

4

Customer service was great. Service completed quickly with updates of further work required

18 April 2018

service

5

excellent communication, polite and efficient service

13 April 2018

service

4

Time that I was given for waiting was accurate.

12 April 2018

sales

5

Sales staff and product staff trained to highest standard and provided a flawless experience.

12 April 2018

sales

5

Very happy with customer care. Good explanations given. All paperwork clearly explained. The car handover was good. Nice explanation of car and it’s features.

11 April 2018

sales

5

Overall experience was faultless

11 April 2018

sales

5

Allana who was dealing with our puchase was very good

10 April 2018

service

4

Did what they said they would do and on time

10 April 2018

service

5

Very thorough and professional, great customer service.

09 April 2018

service

3

Car had fault rather than service issue. On collection it had not been recharged despite being told it would be

06 April 2018

service

4.5

As above, given that the appointment had to be rescheduled after bad weather (deep snow) meant we missed the first one, and the revised date had to be fitted in before mot expiry.

01 April 2018

service

4

Dealership provides friendly & comprehensive customer service and maintenance.

30 March 2018

service

5

Great service. Easy to arrange and everything was clearly explained

29 March 2018

sales

5

Scott provided all the info we required, very informative and helpful. Delivery went well and the little knitted toy for my little one was much appreciated.

27 March 2018

service

5

So smooth from start to finish

26 March 2018

service

3.5

Mini bade missing from the back of my car when I returned home.

24 March 2018

sales

4

Good service.

20 March 2018

service

5

Staff could not have been more attentive. Made me feel valued as a customer. Service manager excellent.

20 March 2018

sales

5

1st class professional service from when you first step into the showroom until car delivery and after sales service.

19 March 2018

sales

4

I should've checked my spec more closely / taken more time and I would've probably enhanced it a little bit more.

18 March 2018

sales

4

Delivery date agreed to suit our needs and were kept informed of the progress of our car from being made in the factor to being received in the dealership

16 March 2018

service

5

Very pleasant surroundings. I had time to sit and have a hot drink and view the new cars on display.

13 March 2018

service

5

Service is second to none, professional and they keep you posted on everything.

08 March 2018

service

4.5

The staff phoned me when my car was ready for collection.They also sent an email with a photo of my car on the ramp and the mechanic explained what checks they had done on my car and the results.Mini service centre not open had to go to BMV desk.

06 March 2018

service

5

Work was done quicker than expected. Staff were very professional and courteous.

05 March 2018

service

5

great service every time