OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
69 ratings and 51 comments received in the last 90 days.
20 January 2026
From order to delivery the whole experience was exciting. Scott Hamilton at Douglas Park Stirling helped me all the way through the process and kept me up to date and involved at every step. I can't thank him enough
14 January 2026
Excellent customer service and were kept updated throughout the process. Scott was extremely accommodating at ensuring times for collection etc suited us and answered all our questions.
12 January 2026
Very professional, both Amy and Lee very helpful and a pleasure to deal with
23 December 2025
Answered all my question and made sure I felt supported
23 December 2025
Amy, the sales person was excellent. Kept us fully informed in the months before delivery and quickly solved any issues that arose in the last few days before collection.
28 November 2025
All my questions were answered and everything was dealt with promptly.
24 November 2025
The purchase of my new car went exceptionally smoothly thanks to my salesman ( Scott Hamilton ) He guided me smoothly through the sale and explained it to me when required.
15 November 2025
Sean Huntley at Douglas Park Stirling was super helpful as were the finance team. Highly recommend.
08 November 2025
I was kept updated every step of the way. Car is perevt too.
26 January 2026
Always a good experience, good communication, efficient, fairly priced work from skilled and trusted mechanics - love the videos explaining and showing around the car. Thank you.
20 January 2026
Everything was dealt with in a swift and professional manner
19 January 2026
The whole process was very smooth and my car was serviced well within the window I had asked for.
19 January 2026
As I pick the car up and never got far and called the dealership regarding my car not going past 40 mph and that it was fine before I dropped the car off got rac out and on there inspection it showed that the part that had been fitted wasn't plug in
13 January 2026
Friendly and helpful
10 January 2026
Length of time waiting Was told a tyre In stock but wasn't
03 January 2026
very helpful & friendly and everything is easy
01 January 2026
Car didnt need oil change so before they started they rang me and let me decide, I did want a service as last garage did a poor job and you guys are trusted
26 December 2025
Car ready when expected. Apart from a new tyre no other extra costs.
25 December 2025
Price is a little expensive
FIND Douglas Park Stirling.
Address
- New Kerse Road, Stirling, FK7 7RZ
Opening Hours
- Mon–Fri:09:00 - 19:00
- Sat:09:00 - 17:00
- Sun:11:00 - 17:00
Phone
- 01786 449370
Stirling as well as surrounding areas including Falkirk, Larbert, Dunblane and Denny
Address
- New Kerse Road, Stirling, FK7 7RZ
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:00 - 12:30
- Sun:CLOSED
Phone
- 01786 388072
Stirling as well as surrounding areas including Falkirk, Larbert, Dunblane and Denny
23 January 2026
Friendly sales staff in particular Alex McDougall, outstanding test drive with Neil, which went a long way to making a decision to purchase the car.