OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
75 ratings and 59 comments received in the last 90 days.
30 September 2025
Given a very detailed run through of car functions and car unveiling was fab
20 September 2025
The mini showroom was welcoming and the sales staff were knowledgeable
18 September 2025
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18 September 2025
The Douglas Park dealership staff are very professional and friendly. They took the time to explain everything and answer my questions. They updated me regularly on the projectected delivery date and expedited all the legalities efficiently.
10 September 2025
I was kept informed on when there were any changes and when the car had arrived at the dealership.
04 September 2025
Amy went above and beyond and also Neil very informative explaining all the functions of the car.
27 August 2025
Have absolutely no suggestions for improving.
21 August 2025
Scott at Douglas Park Stirling was brilliant.
18 August 2025
Scott ensured a smealess process
04 October 2025
Outstanding experience
02 October 2025
Wry easy to check in, done remotely from home. Drop your keys off and ask for extras like tyres to be checked etc at no extra cost.
30 September 2025
Fantastic at going above and beyond to help / fit within timeframes. Team there is great.
28 September 2025
Was promised a call back from after sales manager on Thursday, never happened, no call Friday or over weekend.
27 September 2025
Amy always goes over and above. She is friendly and very knowledgeable.
23 September 2025
J9 YNE was booked in to have receive software update, estimated time to complete was quoted as 2 hours. The keys were handed over at 9:45am, 15 mins ahead of appointment. I drove away at 4:30pm. Hardly convenient when i stay in Oban, well over a 2 h
19 September 2025
Because it was attended to quickly and no fuss and having to hang about waiting
19 September 2025
Would be better if you could give a time slot
18 September 2025
The staff were knowledgeable and the showroom was welcoming
14 September 2025
Helpful friendly staff and great comms
03 October 2025
Scott is a super sales person and always goes that extra mile for customers , a really knowledgeable pleasant guy. Recommend Scott to my friend and she took purchased a mini through Scott, 5 star ? service!