OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
81 ratings and 60 comments received in the last 90 days.
17 August 2025
Effortless from start to finish, Amy in particular was fantastic. Neil was brilliant too.
07 August 2025
Excellent. Very straight forward to sign & complete forms via my mobile. Kept informed from build to delivery. Car was immaculate & never had a MINI before so really helpful having a product genus explaining & showing how to personalise.
06 August 2025
Everyone was great and very personable and professional.
01 August 2025
Alex from the Stirling branch was very knowledgeable and helpful and not at all pushy. He made the whole process very easy for me.
30 July 2025
All questions and queries addressed. Seamless handover
28 July 2025
The whole experience was very straight forward. Amy Gordon the sales representative we dealt with was lovely and friendly. She listened to our concerns and made a very positive effort to get us a car that was best suited to our requirements
25 July 2025
As above.
19 July 2025
Everyone very friendly and helpful. Great showroom
19 July 2025
Experience was fine, see above for more detail, but happy with the garage.
20 August 2025
Great service: comprehensive information. Works seem to have been carried well - and as described. ( obv my lack of tech understanding means I can't verify the work done but I have confidence at this point that work described was done) many thx L
18 August 2025
As above
18 August 2025
Brilliant. 1st class service from Heather and the team.
15 August 2025
Excellent service. Due to living within a close radius to the garage, my car was picked up and returned. I have mobility issues and this was a very welcome service. I was kept well informed as to the progress throughout this MOT service.
15 August 2025
Work done to plan
12 August 2025
Customer service do not call you back - very poor service
12 August 2025
Kept informed on every step. This made such a difference.
09 August 2025
Great communication and high level of trust.
08 August 2025
Good service
07 August 2025
Alex in particular was very helpful and not at all pushy.
18 August 2025
Scott ensured a smealess process