OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
82 ratings and 62 comments received in the last 90 days.
27 August 2025
Have absolutely no suggestions for improving.
21 August 2025
Scott at Douglas Park Stirling was brilliant.
18 August 2025
Scott ensured a smealess process
17 August 2025
Effortless from start to finish, Amy in particular was fantastic. Neil was brilliant too.
07 August 2025
Excellent. Very straight forward to sign & complete forms via my mobile. Kept informed from build to delivery. Car was immaculate & never had a MINI before so really helpful having a product genus explaining & showing how to personalise.
06 August 2025
Everyone was great and very personable and professional.
01 August 2025
Alex from the Stirling branch was very knowledgeable and helpful and not at all pushy. He made the whole process very easy for me.
30 July 2025
All questions and queries addressed. Seamless handover
28 July 2025
The whole experience was very straight forward. Amy Gordon the sales representative we dealt with was lovely and friendly. She listened to our concerns and made a very positive effort to get us a car that was best suited to our requirements
02 September 2025
Helpful and knowledgable staff. Kept in contact throughout the process.
31 August 2025
Excellent.
31 August 2025
No issues, good communication throughout the day.
29 August 2025
Car collected, serviced and returned promptly
27 August 2025
Welcoming, friendly and helpful
23 August 2025
The whole team was professional and interested in helping. Really really pleased with the Stirling team. Nothing was too much trouble. I was also booked in for extra work on a recall issue.
22 August 2025
All works carried out to our satisfaction
20 August 2025
Great service: comprehensive information. Works seem to have been carried well - and as described. ( obv my lack of tech understanding means I can't verify the work done but I have confidence at this point that work described was done) many thx L
18 August 2025
Brilliant. 1st class service from Heather and the team.
18 August 2025
As above
04 September 2025
Amy went above and beyond and also Neil very informative explaining all the functions of the car.