OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
78 ratings and 55 comments received in the last 90 days.
29 May 2025
Alex was amazing from start to finish. From me first enquiring about a mini to the handover of my new mini. Kept me up to date about the build of my mini new including little update videos, which I was grateful for. Absolutely fabulous service! 10/10
14 May 2025
Everyone was very friendly and helpful
10 May 2025
Great service from start to finish
24 April 2025
Everything went well, information and discussions weee always very good.
17 April 2025
Scott couldn't have been more helpful we didn't feel rushed or pressurized into making a decision
15 April 2025
Extremely satisfied, I was kept up to date during the whole experience and could see the care and effort which went into everything by those working, especially Amy who had been helping me during the process.
03 April 2025
Great friendly service
27 March 2025
Amy and the team went over and above to make my experience a great one. My delivery day started with many problems but thanks to Amy and the team everything was resolved and my day ended happily when I drove my new car home.
26 March 2025
From the initial contact until the final collection and follow up contact after collection, the sales person {Amy Gprdon} has been brilliant, professional, engaging and made the whole buying experience very special.
06 June 2025
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04 June 2025
Car was collected at the agreed time and delivered back to me.
02 June 2025
staff very friendly and helpfull
31 May 2025
Great customer service from Buying the car to the services.
24 May 2025
I have used their service before. Very reasonably priced
20 May 2025
All staff spoken to great.
18 May 2025
Simple and straightforward.
17 May 2025
Good communication and service
17 May 2025
Easy to get booked in on the phone, friendly staff, good communication.
14 May 2025
Efficient, professional and enthusiastic staff.
03 June 2025
Great service.