OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
69 ratings and 49 comments received in the last 90 days.
01 July 2025
Delighted with everything. Douglas park and alexander mcdougall are an asset to your company
03 June 2025
Great service.
29 May 2025
Alex was amazing from start to finish. From me first enquiring about a mini to the handover of my new mini. Kept me up to date about the build of my mini new including little update videos, which I was grateful for. Absolutely fabulous service! 10/10
14 May 2025
Everyone was very friendly and helpful
10 May 2025
Great service from start to finish
24 April 2025
Everything went well, information and discussions weee always very good.
17 April 2025
Scott couldn't have been more helpful we didn't feel rushed or pressurized into making a decision
15 April 2025
Extremely satisfied, I was kept up to date during the whole experience and could see the care and effort which went into everything by those working, especially Amy who had been helping me during the process.
06 July 2025
Smooth process.
05 July 2025
Great service
03 July 2025
Very efficient and helpful.
03 July 2025
Staff very courteous and helpful
30 June 2025
Very efficient
24 June 2025
Car service on time and washed and hoovered well
19 June 2025
Great atmosphere. Friendly family orientated environment
18 June 2025
Service Dept efficient at all stages having obviously ordered in the parts in time.
18 June 2025
Couldn't fault the service provided for a recall.
17 June 2025
I was asked at the beginning of the service if i wanted my car hoovered and cleaned - I agreed but it was not done.
02 July 2025
Alex McDougall looked after me very well and kept me informed of every step