OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
74 ratings and 62 comments received in the last 90 days.
04 November 2025
Amy Gordon was amazing, from 1st contact to picking up the car, she was so helpful, knowledgeable and very professional
02 November 2025
Amy took her time to make sure the car was all set up for me. Even though I have had a mini before she made sure I was aware of all the new features.
30 October 2025
The car guru spent a lot of time showing us evey function on the car and paired up both keys as our own programs
30 October 2025
Staff were attentive friendly and professional.
29 October 2025
Helpful explanation of process
11 October 2025
Very satisfied any queries dealt with and all options explored in detail for purchase of car. Scott was very thorough, no question was unanswered and amazing knowledge about mini.
03 October 2025
Scott is a super sales person and always goes that extra mile for customers , a really knowledgeable pleasant guy. Recommend Scott to my friend and she took purchased a mini through Scott, 5 star ? service!
30 September 2025
Given a very detailed run through of car functions and car unveiling was fab
20 September 2025
The mini showroom was welcoming and the sales staff were knowledgeable
07 November 2025
Was easy to book in, drop off and collect. Was informed throughout
03 November 2025
Could have given the car a valet My husband's BMW always came back gleaming Mini hardly touched Hoovered if lucky!
03 November 2025
No complaints
03 November 2025
Everything went well.
03 November 2025
From booking car in to drop off and pickup not problems whatsoever so easy to deal with
02 November 2025
My mini had its mini service carried out and completed quickly and to timescale.
28 October 2025
Space to work and wait.
24 October 2025
No regards to customer care
21 October 2025
Communication could improve. Also I've been to Mini now three times and each time I've had to return for something. Not great as I have a 1 hour round trip each time.
20 October 2025
Just outstanding customer service
FIND Douglas Park Stirling
Address
- New Kerse Road, Stirling, FK7 7RZ
Opening Hours
- Mon–Fri:09:00 - 19:00
- Sat:09:00 - 17:00
- Sun:11:00 - 17:00
Phone
- 01786 449370
Stirling, Falkirk, Larbert, Dunblane, Denny
Address
- New Kerse Road, Stirling, FK7 7RZ
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:00 - 12:30
- Sun:CLOSED
Phone
- 01786 388072
Stirling, Falkirk, Larbert, Dunblane, Denny
08 November 2025
I was kept updated every step of the way. Car is perevt too.