OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
132 ratings and 104 comments received in the last 90 days.
27 July 2026
Taylor Lindsay dealt with my sale from order to handover in an extremely efficient, friendly and honest manner and is a credit to the organisation.
27 July 2026
Great car and amazing service from the dealership
23 July 2026
All great until we had signed paperwork, had demo and ready to leave and asked for a further £500 holding fee for V5 that we hadn't yet received, should have been advised sooner and is a lot of money to pay, took the shine of it.
19 July 2026
.
15 July 2026
Taylor was fantastic and even after my initial visit she was always on hand to answer any questions I had. Can't thank Taylor enough for ensuring everything went as smooth as possible.
08 July 2026
Very easy experience from start to finish.
07 July 2026
Great service
02 July 2026
Glad to see the use of digital signatures on documents.
01 July 2026
My Salesman, Alexander Mcdougall was extremely helpful and informative. He was not pushy like some I have experienced in the past.
29 July 2026
All good.
28 July 2026
Everything was done as agreed. Collection was on time and return was prompt. Service video and paperwork was clear and accurate. The price was as quoted and discounted by the Parks card.
25 July 2026
Staff were amazing and particularly love the phone call to remind me of services etc. Thankyou
25 July 2026
No issues car in and car out with no fuss
24 July 2026
Immediate response to query, listened to the problem, continued to investigate even though the onboard system had nothing flagged
24 July 2026
1st class customer care from start to finish. Really like the additional service of having car picked up from house - ideal. Also having the car washed and vacuumed is fantastic too.
22 July 2026
The service was fast and efficient.
21 July 2026
It was great service, from the convenience of picking the car up at home and dropping it off later in the day, excellent service
21 July 2026
At !£356 it was ridiculous for the work carried out which would have taken less than an hour. No video
21 July 2026
Excellent pick-up and drop off service and repairs.
FIND Douglas Park Stirling.
Address
- New Kerse Road, Stirling, FK7 7RZ
Opening Hours
- Mon–Fri:09:00 - 19:00
- Sat:09:00 - 17:00
- Sun:11:00 - 17:00
Phone
- 01786 449370
Stirling as well as surrounding areas including Falkirk, Larbert, Dunblane and Denny
Address
- New Kerse Road, Stirling, FK7 7RZ
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:00 - 12:30
- Sun:CLOSED
Phone
- 01786 388072
Stirling as well as surrounding areas including Falkirk, Larbert, Dunblane and Denny
29 July 2026
Scott my salesperson was exceptionally helpful and informative, we had three visits to the dealership including the collection and all our queries by phone/email were also answered swiftly.