OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
97 ratings and 72 comments received in the last 90 days.
19 March 2024
Amy Gordon, the sales person we dealt with was informative and worked with us to access the car we wanted. When there was a slight glitch the whole sales team worked to rectify it and the final car is perfect.
14 March 2024
Sean made the whole process very simple, from helping me choose a mini to arranging the paperwork. On collection day I was overwhelmed when Sean showed me my car. A huge red bow on the bonnet with a personal message on tv screen!
12 March 2024
Everything was made very easy and transparent for me, from looking at the different ranges to the test drive to ensure I was completely satisfied with my choice.
10 March 2024
Great service from everyone I came into contact with. Did what they said they would, when they said they would.
08 March 2024
Scott the salesman's was very knowledgable and approachable
07 March 2024
Amy provided regular feedback and information which made whole process seamless.
07 March 2024
Great service
06 March 2024
Fantastic sales agent, made the process so smooth and easy for me. By far the best service I've had from a dealership.
27 February 2024
Amazing service,,nice relaxed showroom,,friendly staff
21 March 2024
Good customer service
21 March 2024
No problems at all. Very pleasant staff
16 March 2024
Everything was organised for my arrival, staff very helpful. Courtesy car only thing that let experience down, car only available from 8am to 530pm on same day which is not very helpful for my working hours 930am to 6pm Monday to Friday
15 March 2024
Let you know everything that's going on
15 March 2024
From reminder of car needing MOT etc to returning courtesy car everything was great. Only slight issue is when phoning in there is often no one available on the mini desk to take call.
11 March 2024
Very quick and professional
10 March 2024
Excellent level of service and attention to detail. Great communication from all staff.
10 March 2024
The servicing of my car was completed as predicted by receptionist.
10 March 2024
First class service.Waited and car was ready very quickly.
06 March 2024
The staff are always helpful, friendly and courteous.
20 March 2024
Great salesman