Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

sales

5

Met all my needs

09 October 2019

service

3

Took me several attempts at phoning to be able to book my car in as no one returned my call after being told they would. Couldn't offer me a courtesy car as had none available. Had to phone on several occasions to find out if my car was ready and aga

29 September 2019

sales

2

I paid 21.5k for a brand new car to find the sat nav had not been set up. I had to go back to the dealer a week later for this to be sorted. I live an hour away.

27 September 2019

sales

5

as above

27 September 2019

sales

5

Scott made this easy from start to finish

24 September 2019

service

5

The receptionist was able to book in car at time it suited me. Always a friendly atmosphere when entering showroom. Short video by email showed progress of service. Got a phone call to inform me of car being ready. Appreciated car wash and valet.

22 September 2019

service

5

Everything was completed at agreed time

19 September 2019

sales

5

From my initial visit right up to the the day I picked my mini up, the customer service I received from Scott was first class. He continually kept me up to date on the progress of my mini.

19 September 2019

service

4

Staff were helpful and car video was welcomed and informative

16 September 2019

service

4

The staff are great always willing to help

16 September 2019

service

5

The staff accommodated the fact that I had travelled from Perth and got the job done quickly

12 September 2019

service

4

Glad that during the health check a tyre that had been fitted incorrectly was picked up however the car had actually had a previous health check when MOT was done and it wasn't picked up on that occasion.

12 September 2019

sales

5

Friendly staff. Easy to deal with. A lot of the paperwork was done in advance and where possible, remotely.

12 September 2019

service

5

Service is great, customer service manager Duncan helped us in reducing what was a very expensive electrical repair to our car which was only a few months out of warranty. Dealer has offered discount of future repairs to help with cost.

12 September 2019

sales

4

Very smooth process

11 September 2019

service

4

Booked online phoned up ro check they had my booking nothing showing said to bring in anyway

08 September 2019

service

4

My car was a bit dirty as I'd had to drive the night before and when it was returned it had been washed and cleaned inside. Appreciate the service.

07 September 2019

service

5

Car was picked up by friendly gent and returned same day with a smile on his face.

07 September 2019

service

5

I was very happy with the service overall

26 August 2019

service

1

Was not pleased at all. As I got a free service when I got the car I feel the garage went looking for something to charge me for.

26 August 2019

service

3

Even though I phoned to see if the car was ready, it wasn't and was being washed. I waited 15 minutes for it and it was still not clean. I also forgot the service folder which was to be sent. Still waiting.

23 August 2019

service

5

Very professional and pleasant experience.

23 August 2019

service

5

Easy to book, kept informed. I really liked the video you sent detailing the service.

23 August 2019

sales

4

Helpful staff but mini garage seemed a little under resourced.

21 August 2019

sales

5

Love my new Mini, I was updated every step of the way by Alana

13 August 2019

service

5

Service, MoT & additional work all carried out to my satisfaction.

11 August 2019

service

5

All servicing done to high standard and issues I had were dealt with

05 August 2019

service

5

Was good

05 August 2019

service

4

Branded service centres are expensive. Once a car is out of the warranty period I would use an independent.

05 August 2019

service

4

As noted above, quick, friendly and helpful.

03 August 2019

service

5

Easy to arrange appointment and leave my car for the day as garage opening hours and lift into town accommodated this. Price in line with other garage/dealerships and details of work carried out provided.

03 August 2019

service

5

Met my expectations

03 August 2019

service

1.5

Put car in for sevice and was to get automatic courtesy car and didn't have 1 car had a fault which was to be fixed as well as service and wasn't

03 August 2019

sales

4.5

Lovely way to get a new car

23 July 2019

service

5

Very good communication. Fairly priced. Not pushy.

18 July 2019

service

3

Normally I would rate mini really high however my car was in for a service and MOT to which I said my breaks were needing replaced. When collecting the car they said that my breaks were fine