Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

service

5

Prompt attention, pleasant staff, nice waiting area.

08 January 2019

service

3

Car neeeed replacement tyres - one not legal - car was driven back and handed over to me and this was not explained.

07 January 2019

sales

5

From start to finish when I collected my new mini I was more than satisfied with the service I got from the salesman at the garage

05 January 2019

service

5

Fixed issue with my mini speedily.

05 January 2019

service

5

No issues, no hassle

27 December 2018

service

2

Brake discs recommended to be changed with 10 months life still in them at least. Pads fair enough. Also advised that if I have brakes changed elsewhere now car is out of warranty that the dealership will not reset service light.

24 December 2018

service

3

My mini went in for a service, advisories were reported back, I asked for a quote, they said that they would email me, still no email so taken the work else where to be done.

21 December 2018

service

5

All good

18 December 2018

service

5

Arranging the service was very easy from start to finish & the job was done very quickly

17 December 2018

service

5

Professional staff

17 December 2018

service

5

Staff are excellent

15 December 2018

service

5

Car returned promptly. Cleaned as complimentary

14 December 2018

service

5

Courteous and friendly throughout

14 December 2018

sales

5

Regularly kept up to date with progress. Loved the little video updates! Car was ready ahead of schedule.

13 December 2018

service

2

Was advised before service I needed front brakes and given invoice for £250 .... and asked will we go ahead. I said I’ll wait and get prices elsewhere - after service I was told back brakes were needing done and discs and front brakes were fine. On r

13 December 2018

service

5

Reception staff were amazing. Really professional

13 December 2018

service

5

As mentioned, service we receive is excellent. Staff always friendly, approachable, very professional. Make us feel very welcome. I would happily recommend them & will def buy another mini there in future.

13 December 2018

sales

5

All staff friendly helpful nice atmosphere

10 December 2018

service

5

We have had no issues with anything from them

07 December 2018

service

5

Efficient / friendly

05 December 2018

service

3.5

I was satisfied with the experience. Lower cost would have led to a higher rating.

05 December 2018

service

5

Everything was first class.

05 December 2018

service

3

Service was not complete by collection time so I had to wait longer than the time I was given.

04 December 2018

service

5

Carried out effectively and efficiently undertaking all that was required and keeping me up to date with progress.Car ready when promised.

04 December 2018

service

5

Very happy with the service experienced at Douglas Park, and it is good that they also provide a pick up from door to door.

30 November 2018

sales

4

It was a very smooth process.

30 November 2018

sales

4

as above - everything very smooth

28 November 2018

service

5

Again very fast and efficient, well explained to what is required

27 November 2018

service

5

new part fitted quickly after my recall.

26 November 2018

service

5

Great service at collection with a mini expert talking you through your cars features

26 November 2018

sales

5

Handover and explanation of how everything worked was spot on

24 November 2018

service

5

Mini had a factory recall. Car was collected from/returned to house by garage staff. Car had been valeted and given a health check while in garage

24 November 2018

service

2

Recorded a fail on my mot. Sent me a smug video saying it failed. I had to call to get them to check again and it passed. MOT and wheel change took over 4 hours. Reception seemed grumpy that I came back just before they called to say car was ready.

23 November 2018

service

5

The service team have corrected any faults reported and the car has been returned clean and hoovered and at the time they advised it would be ready for collection

20 November 2018

service

5

Service was completely up front and honest, no questions unanswered.

17 November 2018

sales

5

Excellent well looked after, staff had great product knowledge able to answer all our questions.

17 November 2018

service

4

A pleasant experience lovely staff

16 November 2018

sales

5

This purchase was the result of an insurance claim and Chris in sales dept dealt with my problem extremely well. Car was delivered within a very short time span. I was picked up and taken to the centre and given a full run-down of the controls etc.

16 November 2018

service

5

Felt looked after throughout my visit

16 November 2018

service

2

Sold a car with fault tyre valve. Had to ask for petrol to cover driving back from Dundee to get it fixed.

15 November 2018

sales

5

Love everything about it

15 November 2018

service

5

Stated exactly what would happen, sent video as stated n phoned to say when car was ready - did everything n informed u at all stages.

13 November 2018

sales

5

Excellent sales and management

12 November 2018

service

5

Staff are knowledgable and courteous- I am new to EV/PHEV vehicles but am very very knowledgable about the previous marque I have been buying for 30+ years - your staff didn’t give me any”flannel” or try to tell me that “they are all like that sir”

09 November 2018

service

5

Mini returned like new and kept informed throughout

09 November 2018

service

5

Excellent service from centre

07 November 2018

service

5

Jean is a fabulous employee and a credit to your business.

02 November 2018

service

5

Service always friendly and efficient from service desk staff to mechanics.

30 October 2018

sales

5

They made my purchase of what is a very expensive car (for me), spectacular. I felt like a VIP and my little mini was sparkling and in its glory on the day I collected her

30 October 2018

service

2.5

customer experience was neither positive or negative