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Customer Reviews.

service

4

Had various things needing attention, these were all dealt with

05 January 2020

service

5

Great customer service

01 January 2020

service

5

When it came time for the 1st service the process was easy & well executed, from the 1st call to make the appointment to collecting. I found the reminders helpful, especially if I'd made the appointment many days in advance

29 December 2019

service

5

Winter mini liquid detox was good, well carried out and reasonably priced.

28 December 2019

service

4

Good group of staff

24 December 2019

sales

5

No complaints - staff were great, kept us informed and helped us through the process.

22 December 2019

service

4.5

Warm reception on arrival, friendly professional staff

16 December 2019

service

5

. Always get good service which is generally quick. Staff are knowledgeable and professional

13 December 2019

sales

5

Pleasant and courteous staff - good experience

09 December 2019

service

5

No areas of concern.

08 December 2019

sales

5

All questions and queries answered, felt valued as a customer and appreciated time spent during process- did not feel pressurised or rushed

07 December 2019

service

5

Foreman communicated well and was in touch to let me know what was required; parts required were in stock and able to be fitted; guarantee of work and parts in line with high quality mini and Douglas Park Policy; communicated Costs & carried out work

05 December 2019

sales

5

From start to finish I felt valued as a customer even though I was getting my mini through motability.

05 December 2019

sales

5

Again excellent service delivery as per plan with good follow up.

05 December 2019

service

5

Very prompt no quibble service

01 December 2019

service

4.5

In the main today's service, winter tyre swap and MOT went well. However feedback I have already given is the disappointing time difference from MOT video report being sent until I was contacted to decide about an Advisory note about brake pads.

30 November 2019

service

5

Car was ready when stated and courtesy wash and carpet vacuum much appreciated.

26 November 2019

service

5

Carried out on time, friendly and knowledgeable staff

21 November 2019

service

4.5

The staff made it easy to order the car I want.

18 November 2019

service

5

- courtesy - consideration - efficiency

15 November 2019

sales

5

Kept fully updated throughout process

10 November 2019

service

4

Car in forMot only

09 November 2019

sales

5

It is a motability car and Scott Hamilton (Stirling) who we dealt with could not have been more helpeful. Explained and demonstrated all of the cars functions, etc - nothing was too much trouble and he answered all of our questions.

09 November 2019

service

5

Well organised, quickly checked the car in, little video sent to my phone, had service pack bought with the car, job well done.

09 November 2019

service

3

It was an MOT rather than a service. The video was useless as I could not understand a word. (I am English and the engineer was broad Scottish and much too fast)

07 November 2019

service

5

always had to date good efficient service

28 October 2019

service

4

Everyone was very helpful.

28 October 2019

service

5

Friendly staff.

28 October 2019

sales

5

Stress free experience

25 October 2019

service

5

I had my mini serviced last year in Glasgow. Your dealership I found much more helpful that's why I travelled to Stirling

25 October 2019

service

5

Great service and communication

22 October 2019

sales

5

Really good sales person

20 October 2019

service

5

Scott Hamilton was very attentive and showed me the new mini range

19 October 2019

service

5

It was all very easy this time