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Customer Reviews.

service

5

Covid safe. Excellent communication. Efficient and courteous.

20 November 2020

service

5

The customer service is exceptional with visibility.

17 November 2020

sales

5

Unfortunately due to COVID the hand over was very basic and no fault of the garage but I would have preferred a more hands on delivery.However, Scott did recommend the Mini videos which were very informative.

17 November 2020

service

5

as above

17 November 2020

service

5

Again excellent service

15 November 2020

service

5

Dropped car off got phone call when ready staff all pleasant and friendly

13 November 2020

service

5

I was late in booking my appointment but Douglas Park Stirling kindly fitted me in. My car came back on time with the work done and a courtesy wash and hoover inside was the icing on the cake.

10 November 2020

service

5

I trust the service department to do a good job, being trained thoroughly on the Mini and using good quality parts.

09 November 2020

service

5

My car was valeted before it was returned to me

09 November 2020

service

5

The update video of the service was a great idea

07 November 2020

sales

5

Superb customer service above all. Dealership location good and interior was okay ... but Nadia was friendly, professional, knowledgeable, and incredibly efficient. She was a pleasure to deal with from start to finish, and a credit to your brand!

04 November 2020

sales

5

Scott whom I dealt with was very patient and friendly during my time in the garage, even know Covid is about I felt at ease during my time in the centre. He also kept me upto date with all the progress throughout.

03 November 2020

service

5

It's the service I expect from this dealer. Douglas Park Stirling are always welcoming and friendly.

26 October 2020

sales

5

Again - all smooth and hassle free

26 October 2020

service

5

Car collected from home and returned. Great customer service.

16 October 2020

service

5

Quick courteous professional

12 October 2020

service

5

Always friendly, efficient and helpful

11 October 2020

sales

5

Great service and digital signatures meaning no longer need to visit branch after purchase to complete agreement

09 October 2020

service

5

my car was in for an MOT. I got a loan car. Everything went smoothly.

09 October 2020

service

5

Very thorough. Very good customer service

05 October 2020

service

5

Quick service car had been cleaned plus point

05 October 2020

service

5

Quick , efficient, felt safe. Kept informed

03 October 2020

service

5

Service complete ahead of agreed time. The Stirling team exceeded my expectation

26 September 2020

sales

5

All staff involved were friendly, helpful and truly cared about the product and service they were providing. From start to finish we could not fault the staff and they were always available to answer our queries and kept me up to date on progress.

22 September 2020

service

5

A pleasant and understanding welcome.

19 September 2020

sales

5

Totally satisfied. A bit weird with lockdown rules but I totally understood.

18 September 2020

service

5

Lady who served me today was pleasant, helpful and informative.

18 September 2020

service

5

Despite COVID-19 service was efficient

18 September 2020

service

5

As Ronseal says "it does what it says on the side of the tin"

18 September 2020

service

5

Good customer service and always very helpful

11 September 2020

service

4

Only had MOT.

07 September 2020

service

5

Everything went according to plan.

07 September 2020

service

2

I phoned 4 time across 3 days and was told I would be given a call back to not receive one when my car was giving already giving me a warning sign. As you can imagine I was worried my car would break down and no one was available to speak to me.

01 September 2020

service

2

Replacement oil was not put in car after change and I had to bring car back in to get refilled when warning light came on.

01 September 2020

service

5

Excellent customer service & good looks great ??