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Customer Reviews.

sales

5

Love my new Mini, I was updated every step of the way by Alana

13 August 2019

service

5

Service, MoT & additional work all carried out to my satisfaction.

11 August 2019

service

4

Branded service centres are expensive. Once a car is out of the warranty period I would use an independent.

05 August 2019

service

5

All servicing done to high standard and issues I had were dealt with

05 August 2019

service

5

Was good

05 August 2019

service

5

Easy to arrange appointment and leave my car for the day as garage opening hours and lift into town accommodated this. Price in line with other garage/dealerships and details of work carried out provided.

03 August 2019

service

5

Met my expectations

03 August 2019

service

4

As noted above, quick, friendly and helpful.

03 August 2019

service

1.5

Put car in for sevice and was to get automatic courtesy car and didn't have 1 car had a fault which was to be fixed as well as service and wasn't

03 August 2019

sales

4.5

Lovely way to get a new car

23 July 2019

service

5

Very good communication. Fairly priced. Not pushy.

18 July 2019

service

3

Normally I would rate mini really high however my car was in for a service and MOT to which I said my breaks were needing replaced. When collecting the car they said that my breaks were fine

16 July 2019

service

5

Everything works

12 July 2019

service

5

My car was collected at my home, serviced, cleaned and returned to my home at a convenient time.

12 July 2019

service

4

The customer services manager was initially quite helpful bearing in mind I was on holiday and 500 miles from home. I had to leave the car for a week whilst it was being fixed and returned to collect the weekend after.

11 July 2019

service

5

Given a nice welcome on arrival offered coffee before given transfer into town.

10 July 2019

service

2

I paid for TLC service plan (3year) just short of £300 but only receive 1 service which was a oil and filter change and a micro filter and will only get a brake fluid change at 3 years old This to me is very expensive as I am penalised doing low mil

09 July 2019

sales

5

Excellent customer service

02 July 2019

service

4

Everything taken care of professionally

29 June 2019

service

4

Helpful, polite and professional

28 June 2019

service

5

Been really good, with no issues. Was looking for a car to test drive and couldn't get me a 3 door Cooper S in auto to try even with a months notice

28 June 2019

service

4

Staff listened carefully to my query regarding cost of this final free service and amended fee accordingly and quickly. Although my car had been washed and cleaned prior to service it looked immaculate on collection.

26 June 2019

sales

2

The car was not in perfect order. A date was arranged to repair the mirrors and scratch but they were unable to remove the scratch, although it is better than it was. No apology was made for this and no offer of compensation was made.

25 June 2019

service

5

I have no comment.

24 June 2019

service

4

Meticulous and quick response

24 June 2019

service

5

Because they do a great job at Mini as to keeping the customer completely satisfied and happy

21 June 2019

service

5

On time and kept me informed as to what was happening.

18 June 2019

service

5

Staff at Douglas Park Stirling are both helpful and friendly.

18 June 2019

sales

5

Very friendly and helpful staff. Not at all 'pushy' which can be off putting. Mainly dealt with Ashley but also received info from Craig, Geoff and Chris.

17 June 2019

sales

4

Alanna was very helpful and explained everything to me in a very pleasant manner

12 June 2019

service

5

Fast efficient

11 June 2019

sales

5

Great staff

09 June 2019

service

4

All went well good service

03 June 2019

service

2

The job was done ok but no feedback st all. The car was also washed but very poorly leave white residue on the window rubbers which are still there!